Any questions?

Do you work with property investors?

Yes - we are pros at it! We have a proven track record of generating attractive returns for property investors globally. If you are a property investor interested in learning more about our services, tell us about your portfolio and we'll connect you with the right team member to discuss your needs.

Do you list across multiple channel websites?

Yes, we do. We have a dedicated Channel Management team who keep track of all property bookings using smart technology. This means there are no crossovers between stays booked on different platforms.

We are able to list your property across more than 15 platforms so that your property is seen by the maximum amount of guests possible. These include: Airbnb, HomeAway, TripAdvisor, Homelike, Spotahome, Onefinestay, Luxury Retreats, Booking.com, Zoopla and RightMove. Ask us about our exclusive Premium channels available - you won't be disappointed! Get started here

What do I need to provide as a Host to get started?

To host with Hostmaker, your property needs the basic items a great home always has. We've summarised these below for you. If you don't have all of these, let us know and Hostmaker can purchase them and charge you back.  

• Bedroom
  
• Pillows, duvet, mattress protector (we will provide all linen), curtains, lamps, clothes storage, hangers
  
• Kitchen
  
• Toaster, kettle, microwave, cafetiere, bin, basic condiments for cooking, cutlery, plates, bowls, cups, glasses, pans, pots
  
• Bathroom
  
• Hair dryer, toilet brush, toothbrush holder, small bin
  
• Living room
  
• Iron and ironing board, mop and bucket, vacuum cleaner and bags, cabinet space for towels and guests’ toiletries
  
• Miscellaneous
  
• 4 sets of keys, wi-fi, heating and hot water

Tell us about your property here and our Account Management team will be in contact to answer any questions you may have. 

How quickly can we go live?

Provided we have photographs for your property, and all the relevant details required from the host (including but not limited to: government ID, fully completed House Manual, key drop off scheduled, Airbnb verification, listing deposit), your listing can go live in 48 hours on Airbnb. If your photography is scheduled, it can take up to 72 hours for the photographer to edit and send us the final photographs, after which the listing will go live within 48 hours.

For channels besides Airbnb, the listing can take around 24-48 hours for approval from TripAdvisor and HomeAway, and another 3-4 weeks for Booking.com due to their independent approval processes. 

Which of my personal belongings can I leave in my home?

We always recommend that items of high monetary or sentimental value be removed from your home for safe keeping and peace of mind. You may leave other personal belongings in the home provided they are stored away and leave sufficient space for guests to unpack their belongings. We encourage hosts to leave decor and photographs in the home as these help to create a welcoming environment.